First Line Management
Course details
NZQF Level | 4 |
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About the course
This programme is designed for current and aspiring managers, supervisors and administrators who would like to progress their knowledge and skills in team management and development.Programme OutlineWith a mix of workshop, online and on the job training, this programme will provide you with the skills and knowledge to:
Manage workflows in an operational context to achieve team objectives
Assess actual and/or potential issue(s) and respond appropriately to entity management to contribute to entity objectives
Motivate a team to achieve the team's objectives and contribute to the entity's objectives
Communicate to develop effective relationships with team members and stakeholders
Promote an inclusive environment to value diversity for positive performance for the entity
Apply leadership styles effectively in different environments
Behave professionally and ethically and in a socially and culturally responsible manner, and apply personal and interpersonal skills to lead teams and manage workflows for the performance of the entity.
This programme consists of three two-day workshops. Written, online and practical training resources support a range of learning styles, making it enjoyable and easier to learn. These workshops are determined by regional demand, however locations may be added where there is sufficient interest. Courses are subject to minimum numbers.Â
About the provider
MITO is part of Te PÅ«kenga Work Based Learning, a subsidiary of Te PÅ«kenga – ±¬×ߺÚÁÏ Institute of Skills and Technology.
We facilitate training for the automotive, commercial road transport, extractives, gas, and logistics industries. We work with learners, their employers and training providers, to ensure people get the best possible opportunities to learn and advance their career, while developing a skilled workforce for the industries we serve.
To enrol in a MITO training programme you must be employed in one of the industries that MITO supports and your employer must be able to support your training, as you will complete your qualification on-the-job. This means you will be learning and earning!