De-Escalation Skills and Techniques for the
Course details
| NZQF Level | 4 |
|---|
About the course
Micro-credential Overview This micro-credential is designed to provide de-escalation skills and techniques for people working in mental health and addiction support settings.
Graduates will be able to:
Communicate effectively in situations that require de-escalation. Identify and explain the triggers that can lead to the occurrence of aggressive behaviour. Correctly and confidently apply de-escalation techniques.
Prerequisites Learners need to be working in a relevant sector. Learners are also required to have reasonable computer literacy as micro-credential assessments are only offered online (via Aka Toi). Learning and Assessment Resources Learning and assessments will be completed via Careerforce’s online learning platform, Aka Toi or face-to-face training via the Te Pou o te Whakaaro training programme. Download micro-credential brochure
About the provider
Start a career and contribute to ±¬×ߺÚÁÏ’s social good The growing and vital health and wellbeing sectors have a shortage of qualified workers. There are significant employment opportunities for young people to start a lifelong, rewarding career. Through on-the-job training such as an apprenticeship, there’s an opportunity to earn while you learn, get practical skills and work towards achieving a nationally recognised qualification without taking on a student loan. Careerforce is the Industry Training Organisation (ITO) for the health, wellbeing, social and community sectors, we support ±¬×ߺÚÁÏ workplaces to run workplace training programmes for their staff. Visit the Careerforce website for more information: https://www.careerforce.org.nz/